Local, not corporate
When you call or text, you're reaching our family directly - not a support queue in another state.
Why we exist
The short version: a Coast Guard career, six-plus moves, thousands of cardboard boxes, and a year of unemployment that finally pushed me to build something instead of just looking for the next job.
Six moves, thousands of boxes
I spent my career on active duty with the Coast Guard, and that meant moving - six times, at least, that I can count. Every single one ended the same way: a garage, a storage unit, or a spare room full of flattened, water-stained cardboard I didn't know what to do with. Keep it for the next move? Break it down and haul it to the dump? Give it away and hope someone actually shows up? None of those ever felt like a real answer. It was just a problem I kept dragging from house to house.
Nobody ever handed me a better option. So eventually I decided to be the one who did.
Why Coeur d'Alene
In 2020, the Coast Guard medically retired me, and my wife and I chose to plant our family in Coeur d'Alene. We wanted a place that actually matched what mattered to us - our faith, some tradition, room to raise our kids and just live free. North Idaho fit. We haven't looked back since.
A year ago, I was unemployed, and I watched that same thing happen to a lot of people around the country, not just me. Somewhere in the middle of that year I stopped looking for another job to apply for and started building the thing I actually wished had existed every time I PCS'd: reusable totes, delivered and picked up, no tape, no assembly, no six-month pile of broken-down boxes taking over the garage after you're already unpacked.
A family operation
This isn't a franchise and it isn't a call center. It's a family business, and I wanted my kids to see what actually goes into running one - the deliveries, the pickups, the phone calls, all of it.
When you call or text, you're reaching our family directly - not a support queue in another state.
I'm not guessing at what makes moving miserable. I've lived it, more than half a dozen times over.
Deliveries, pickups, customer calls - my teenage boys are part of the day-to-day, not just the family photo.